9:00 - 9:45 - Introduction & Overview
Establish context and objectives to ensure you get the most value out of the course.
9:55 - 12:00 - Creating A Vision of Meaning
Define your company Vision using the 3 components of a Vision of Meaning, and bring it to life in your business. A good Vision is a tool you use, not a phrase on the wall.
12:00 - 1:00 - Lunch
1:10 - 4:45 - Fundamental Components for Growing and Scaling Your Business
Learn and put in place the 5 Critical Processes to maintain a stable and profitable business. We will also be defining and establishing the importance of your Value Discipline, identifying your Target Customer, your Unique Value Proposition, and your Brand Promise.
4:45 - 5:00 - Day 1 Wrap Up and Q&A
9:00 - 12:00 - Recruiting & Hiring A-Players – All the processes A to Z
The coach wins when the team wins! And selecting, nurturing, and growing the best team is a critical component of winning in any sport or business.
You will learn to find and select the best players with a reliable system from Job Posting to Onboarding. And you will have the tools for your team to implement to make
sure you consistently find and bring on great players for years to come.
12:00 - 1:00 - Lunch
01:10 - 02:00 - Selling Your Plans of Care (Yes, selling)
We will do a deep dive on this critical process to give you the tools to take back to your team to improve patient satisfaction, decrease cancels and no-shows, reduce your vacancy rate, and get more patients achieving their goals. All of this ultimately results in happier patients and larger profits!
2:10 - 4:30 - Process, Metrics, Execution, and Management
Where the rubber meets the road! You will tie it all together to
get outstanding execution around what is most important in your business.
Coach to the process, measure the right things the right way, and ensure consistent execution by supporting your team and making sure everyone is performing to their full potential.
4:30 - 5:00 - Full Wrap Up and Q&A
You will set your priorities to be crystal clear on what to do next in your business to get the results you want.
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